Privacy

Committed to protecting your rights

Cultivating Community is completely committed to protecting your privacy. All information provided to us will remain confidential and protected. It will be used only as outlined below.

What information do we collect?

Cultivating Community typically asks you for the following information:

  • Contact information (name, address, email address)
  • Personal details such as date of birth, gender, income
  • Areas of interest
  • Credit card numbers and/or bank account details

It is your choice how much of this information you provide. All information is held securely.

How do we use this information?

We collect information to:

  • Process donations and provide receipts
  • Maintain accurate details of our members’ history with the organisation
  • Keep our supporters informed about our work
  • Help us develop our marketing activities in a cost-effective way
  • Update our website with user generated content

To ensure your privacy is protected, information from your record will not be disclosed or altered unless requested by you. We collect data such as your date of birth so we can use it to confirm your identity when you contact us. If you wish to allow another person to access your details (e.g. family member, personal assistant) you need to notify Cultivating Community in writing and we will note this on your record.

If we ever use external providers, we require them to sign an agreement to keep your personal information confidential and secure.

We sometimes use Google Analytics to track visits to our website. We use this information to track the effectiveness of our website. Types of data collected include visits, length of visit, viewed pages and the technical capabilities of our visitors. These statistics will not identify you as an individual. For more information read Google’s Privacy Policy.

External Sites

Please note, in some areas of our website links to other sites can be found. These sites are not controlled by Cultivating Community and therefore we cannot take responsibility for their content, claims of offer or privacy practices.

Giving you control

  • Anyone who has supplied details to Cultivating Community has the right to ask for a copy of these details at any time
  • Supporters also have the right to update, alter or delete their details at any time. The same applies to any content or photos you have supplied us with
  • Cultivating Community will provide you with the opportunity to opt out of receiving future communications from us. Unsubscribe links are included at the bottom of every email that we send.
  • Should you have any issues in relation to Cultivating Community and your privacy, you can raise this with our CEO who will address your concerns promptly and advise you of your rights

Maintaining your information

To update your details contact us:

  • Email us on info@cultivatingcommunity.org.au
  • Call 03 9429 3084
  • Fax 03 9427 9762
  • Mail to PO Box 8 Abbotsford Vic 3067

For further information about the privacy statement or to register a complaint about the way Cultivating Community has dealt with your privacy please contact our CEO:

  • Email Sharelle on Sharelle@cultivatingcommunity.org.au
  • Call 03 9429 3084
  • Mail to Sharelle Polack, A/CEO, PO Box 8 Abbotsford Vic 3067